Benefits Office

[Update April 20, 2020 on Flexible Spending Account (FSA) Changes due to COVID-19:  Read HERE.]  


[Update March 30, 2020:  The Benefits Services physical office is closed starting today for two weeks because of Governor Herbert's #staysafe #stayhome announcement this past Friday.  Benefits Services will continue to assist customers.  Employees are working remotely.  Please call or email the appropriate person for assistance.  Or feel free to contact us at  For now, New Employee Orientation will be conducted via Zoom video conferencing.  Please contact to sign up for the New Employee Orientation.]  


The Benefits Services Office provides a variety of programs and services for university personnel, spouses, dependents, and retirees. Programs encompass basic insurance coverages (medical, dental, life, and disability), supplemental insurance options (life and accident), retirement programs (pension plan, savings plans), and BYU benefits (flexible spending account, educational benefits, ID cards, activity privileges). These services provide individuals with information, processing, personal data, and general assistance.

Office Number
ASB D-240
Phone: 801-422-4716
Fax Number: 801-422-0306


Benefits Team

John YoungDirector, Disability Specialist
ASB D-244
Marden ClarkAssistant Director, Retirement Services
ASB D-263
Cathy WiesManager, Benefits Operation
ASB D-255
Lois CottleBenefits Counselor, Service Awards Programs
ASB D-240
Karmen DiazBenefits Counselor, Tuition Specialist
ASB D-243
Cynthia Christensen Benefits Counselor, Enrollment Specialist
ASB D-240
Shane Harrison Organizational & HR Systems Specialist
ASB D-250