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Benefits Office

COVID-19 Updates as of November 23, 2020:

  • Office hours through December 31, 2020 are from 10am - 3PM, Monday through Friday.
  • Read HERE about adjustments to the Flexible Spending Account (FSA) due to COVID-19.
  • New employee orientation continues to be conducted remotely. Please contact cindy.christensen@byu.edu to sign up for the New Employee Orientation.
  • Please call or email the appropriate person below for benefits assistance. Or feel free to contact us at benefits@byu.edu.

The Benefits Services Office


The Benefits Services Office provides a variety of programs and services for university personnel, spouses, dependents, and retirees. Programs encompass basic insurance coverages (medical, dental, life, and disability), supplemental insurance options (life and accident), retirement programs (pension plan, savings plans), and BYU benefits (flexible spending account, educational benefits, ID cards, activity privileges). These services provide individuals with information, processing, personal data, and general assistance.

Office Number
ASB D-240
Phone: 801-422-4716
Fax Number: 801-422-0306

July 02, 2020 01:53 PM
Director, Disability Specialist
John_Young@byu.edu
ASB D-244
801-422-6867
July 02, 2020 02:38 PM
Assistant Director, Retirement Services
marden_clark@byu.edu
ASB D-263
801-422-4486
July 17, 2020 01:24 PM
Benefits Counselor, Service Awards Programs
lois_cottle@byu.edu
ASB D-240
801-422-5723
July 17, 2020 01:28 PM
Benefits Counselor, Tuition Specialist
karmen_diaz@byu.edu
ASB D-243
801-422-4496
July 17, 2020 01:33 PM
Manager, Benefits Operations
cindy.christensen@byu.edu
ASB D-240
801-422-6375
July 17, 2020 01:39 PM
Organizational & HR Systems Specialist
shane.harrison@byu.edu
ASB A-250
801-422-3231
July 22, 2020 09:58 AM
Benefits Counselor, Enrollment Specialist
emily_k_smith@byu.edu
D-240 ASB
801-422-6868