Benefits Office

Update August 13, 2020:

As a safety precaution, and to better serve you, we recommend the following:
    Individuals are encouraged to set up appointments in advance.  This ensures the appropriate person is here to serve you.
    If you have a question that can be answered over the phone, you are encouraged to call the BYU Benefits Office.
    We are also happy to set up a Zoom video call with you to answer any benefit questions you might have.

For information on Flexible Spending Account (FSA) Changes due to COVID-19:  Read HERE 


The Benefits Services Office provides a variety of programs and services for university personnel, spouses, dependents, and retirees. Programs encompass basic insurance coverages (medical, dental, life, and disability), supplemental insurance options (life and accident), retirement programs (pension plan, savings plans), and BYU benefits (flexible spending account, educational benefits, ID cards, activity privileges). These services provide individuals with information, processing, personal data, and general assistance.

Office Number
ASB D-240
Phone: 801-422-4716
Fax Number: 801-422-0306


Benefits Team

John YoungDirector, Disability Specialist
ASB D-244
Marden ClarkAssistant Director, Retirement Services
ASB D-263
Cathy WiesManager, Benefits Operation
ASB D-255
Lois CottleBenefits Counselor, Service Awards Programs
ASB D-240
Karmen DiazBenefits Counselor, Tuition Specialist
ASB D-243
Cynthia Christensen Benefits Counselor, Enrollment Specialist
ASB D-240
Shane Harrison Organizational & HR Systems Specialist
ASB D-250